Technical support

Available through the email link on the student’s personal page on the learning platform.

Support Policy

Through direct communication between students and teachers or the school’s public relations coordinator via WhatsApp, phone call, or via the electronic technical support link.
If the teacher or public relations coordinator is unable to deal with the problems, he/she directs them to the school’s systems administrator, through the technical support link, or through direct contact (mobile phone call – WhatsApp)

Technical support link

Available through the email link on the teacher’s profile page.

Support Policy

Through direct communication with the school system administrator via :-
1. Direct communication (phone call or WhatsApp)

2. Send a direct email using the Class light platform containing a description of the problem.

Technical support link

Available from the email link on the systems administrator’s profile page.

Support Policy

Through direct communication with the central systems officer via: –

1. Direct communication (phone call or WhatsApp)

2. Send a direct email using the Class light platform containing a description of the problem.

The school system administrator can also contact Class light technical support.