contact@batoolforqan.online 00966530531170
contact@batoolforqan.online 00966530531170

Technical Support

Download Technical Support Links

Technical Support Policy for Students and Parents

Link to technical support

Available from the e-mail link in the student’s personal page on the Learning Platform

Support Policy
  • Through direct contact between students and teachers or public relations coordinator for the school via WhatsApp or Calling or via the online technical support link.
  • If the teacher or the public relations coordinator is unable to deal with the problems, they will direct them to the systems administrator for the school, through the technical support link, or through direct contact (mobile phone call – WhatsApp)

 

Technical Support Policy for Teachers or Academic and Administrative staff

Link to technical support

Available from the e-mail link in the Teacher’s personal page.

Support Policy

  • Through direct contact with the System Administrator for the school via: –

1.    Direct communication (Cell Phone call or WhatsApp)

2.    Sending a direct email using the Class light Platform containing a description of the problem

Technical Support Policy for the School’s Systems Administrator

Link to technical support

Available from the e-mail link in the Systems Administrator’s personal page.

Support Policy

  • Through direct contact with the Central Systems Administrator via: –

1.    Direct communication (Cell Phone call or WhatsApp)

2.    Sending a direct email using the Class light Platform containing a description of the problem

The School’s System Administrator can also contact tech support on Class light

Technical Support Team